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Customer Side Leakage Technician

Reference: 1645504
Basingstoke
Contract or Temp
Closes: 6th March 2026
67 views
Posted 4th February 2026

Job Description

FJA are recruiting on behalf of a leading service provider in the utilities industry for a Customer Side Field Technician to cover Basingstoke, South East England. 
 
You will be responsible for identifying and resolving water leaks on the customer’s side of the property boundary.
 
This involves inspecting commercial and customer properties, conducting leak detection surveys, and advising customers on the best course of action to repair leaks and reduce water wastage.
 
Benefits:

  • Competitive salary and benefits package
  • Opportunities for professional development and career advancement
  • Work in a dynamic and rewarding environment

Customer Side Field Technician responsibilities:

  • Attend appointments and conduct on-site inspections of residential and commercial properties to assess water leakage and wastage issues
  • Advise customers on the nature of leaks, potential causes, and recommended repair solutions 
  • Analyse water usage data to identify potential leaks and high water consumption patterns
  • Advise customers on the nature of leaks, potential causes, and recommended repair solutions.
  • Maintain accurate records of all leak detection activities, including customer information, leak locations, and repair recommendations
  • Verify meter readings

 
Customer Side Field Technician requirements:

  • Full UK driving license required
  • Proven experience in a customer-facing role.
  • Knowledge of plumbing systems would be an advantage
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills

If you are looking for a fantastic Customer Side Field Technician opportunity and want to work for a leading national contractor with opportunities to progress, then click on the ‘apply now’ button.  
 
Due to the high volume of applications, we receive we are not always able to reply to all applications. If you haven’t heard back from us within 2 weeks, then please accept that your application has been unsuccessful for the role we currently have advertised.
 
Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job. Finlay Jude Associates Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers

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